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Privacy Policy

Topvine Consulting EOOD Privacy Policy for the topvine.co website 

1. Data Controller

Topvine Consulting EOOD
Bul. Vasil Levski 65, flor 1, 1000, Sofia, Bulgaria
Yana Ivanova  [email protected] 

2. Types of Data Collected 

We collect and process the following personal data when you use our site: 

  • Via Contact Form: Name, email, your enquiry/message, and any other details you submit 

  • Via Calendly: Name, email, booking details, selected time slots, and potentially further input as required for appointment scheduling. 

3. Purpose and Legal Basis for Processing 

  • To respond to your enquiry or request (Article 6 ( 1) (b) GDPR: necessary for contract or pre-contractual measures).

  • For scheduling appointments at your request via Calendly.

  • To meet legal obligations (e.g., record keeping, fraud prevention). 

We do not use this data for marketing purposes unless you provide explicit consent. 

4. How We Process Your Data 

  • Contact Form: Data entered will only be processed for the purpose of dealing with your enquiry. 

  • Data will be stored on secure servers in the EU and/or transferred to trusted service providers, including those located outside the EU (see below). 

5. Data Retention 

Your data will be kept only as long as necessary to fulfill your enquiry or booked appointment and to comply with legal obligations. 

6. Your Rights Under GDPR 

You have the right to: 

  • Access your personal data and obtain a copy;

  • Rectify inaccurate or incomplete data; 

  • Erase your data (“right to be forgotten”); 

  • Restrict processing of your data; 

  • Object to processing (where applicable); 

  • Withdraw consent at any time (this will not affect processing that has already occurred); 

  • Data portability (if applicable). 

To exercise your rights, contact us at [email protected] 

7. Third-Party Service Providers 

We do not use any third-party services to process and manage your data.

8. Security Measures 

We use industry-standard measures such as SSL/TLS encryption to safeguard your data in transit and at rest.

9. Cookies 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. For further information visit allaboutcookies.org.  

Our website uses cookies for technical functionality, analytics.  If required, consent will be requested via the cookie banner.

10. Third Party websites 

The Topvine website contains links to other websites. Our Privacy policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy. 

11. Contact 

For questions, concerns, or to exercise your GDPR rights, contact: 

Yana Ivanova  [email protected]
Topvine Consulting EOOD
Bul. Vasil Levski 65, floor 1, 1000, Sofia, Bulgaria 

12. Updates to This Privacy Policy 

Topvine keeps its Privacy Policy under regular review and any changes will be posted on this page with the date of revision. This Privacy Policy was last updated on 01/08/2025. 

13. Complaints 

Should you wish to report a complaint or if you feel that Topvine has not addressed your concern in a satisfactory manner, you may contact the Commission for Personal Data Protection (CPDP) in Bulgaria. 

[email protected] 
Bul. Prof. Tsvetan Lazarov 2, 1592, Sofia, Bulgaria